What Briqly Will Offer at Launch
Below is our planned feature set. Feature availability may be adjusted based on beta user feedback.
| Category | Feature | Benefit at a Glance |
|---|---|---|
| Customer Experience | 24/7 FAQ Replies | Customers get answers instantly—even at 3 a.m. |
| Chat Based Booking & Rescheduling | Fills calendar without phone tag. | |
| Wait List Management | No slot wasted; clients auto-notified when a time opens. | |
| Multilingual Support | Serve visitors in their preferred language. | |
| Revenue Growth | Automated Follow Ups | Re-engage no shows and incomplete bookings. |
| Review & Feedback Prompts | Drives online reputation on Google/Yelp. | |
| Upsell / Cross Sell Suggestions | Increase average ticket value during chat. | |
| Promo Campaign Generator | AI writes holiday or slow day offers in seconds. | |
| Owner Insights | Daily Sales Summary Email | Morning snapshot of revenue, bookings, and gaps. |
| Staff Scheduling Insights | Suggests optimal staffing based on forecast. | |
| Custom KPI Questions | Ask, “How many new clients this month?” and get a direct answer. | |
| Integrations | Google Calendar | Real time slot availability. |
| Google Sheets | Simple data storage for early users. | |
| Square POS | Pull sales data for smarter insights. | |
| Shopify & Stripe | E-commerce & payments connectivity. |
How The AI Conversation Works
1. Intent Detection
The AI identifies the purpose of the customer’s message—FAQ, appointment request, cancellation, or a service inquiry.
Example:
Customer: “Do you have any availability for a haircut tomorrow?”
→ Intent: Booking request
Customer: “Do you have any availability for a haircut tomorrow?”
→ Intent: Booking request
2. Data Retrieval
Briqly pulls the latest business info from uploaded documents (like a service menu or pricing PDF) and checks real-time availability from the connected Google Calendar.
Example:
Briqly checks that 2:30 PM on Friday is open and sees the “Premium Cut + Beard Trim” combo listed in your service file.
Briqly checks that 2:30 PM on Friday is open and sees the “Premium Cut + Beard Trim” combo listed in your service file.
3. Natural Language Response + Intelligent Upsell / Cross-Sell
Briqly responds in a friendly, human tone—then recommends higher-value or complementary services to boost revenue.
Upsell: “We’ve got a spot at 2:30 PM for a standard haircut. Would you like to upgrade to our Premium Cut that includes a scalp massage for just $15 more?”
Cross-sell: “Many clients book a beard trim along with their cut. Would you like me to include that too?”
Promotion prompt: “By the way, we have a ‘3 facials for $99’ deal running this month. Want me to send you the details?”
Cross-sell: “Many clients book a beard trim along with their cut. Would you like me to include that too?”
Promotion prompt: “By the way, we have a ‘3 facials for $99’ deal running this month. Want me to send you the details?”
4. Confirmation & Follow-Up
Once the customer confirms, Briqly:
• Books the appointment directly into your calendar
• Sends a confirmation email or SMS (in beta)
• Adds follow-up reminders and flags them for automated rebooking later
• Books the appointment directly into your calendar
• Sends a confirmation email or SMS (in beta)
• Adds follow-up reminders and flags them for automated rebooking later
Example: “All set for Friday at 2:30 PM. I’ll also remind you a day before. Would you like to book your next visit now to secure a time?”